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Certara Service Desk
Product Notification PHX-041

Phoenix® 8.3, 8.4, 8.5, 8.6, 8.7
December 16, 2025

The following defect has been identified in Phoenix 8.7 and prior releases, dating back at least
to Phoenix 8.3. Phoenix users should be aware of this defect and the workaround if they
execute NCA (Noncompartmental Analysis) under the conditions described below.

NCA Slopes Selector reverts to Best Fit for Numeric sort column that is declared as type Text
and uses scientific notation: When NCA sorting variables used in Main
mappings are defined as having data type 'Text' but contain only numeric values where some
have more than 8 digits (causing them to display in scientific notation), user-specified time
ranges on the Slope Selector or Slopes tab are not preserved and are replaced by Best-Fit when
NCA is re-executed. Note that this issue does not occur on the first execution of the NCA
object. The issue is more likely to occur when importing data files that specify the data type,
such as XPT files; otherwise, Phoenix would default to data type 'Numeric'.

The workaround is to change the data type of the numeric sorting columns from ‘Text’ to
‘Numeric’ before any analysis is done.

This defect will be fixed in the Phoenix 8.8 release.

  1. Certara Service Desk
  2. Certara Product Support

Certara Product Support

Welcome! Submit a request or explore available options to receive the assistance you need.

For urgent matters, please contact us:

📧 support@certara.com
📞 +1 919-852-4620

We value your inquiry and are committed to delivering prompt, high-quality support.

Submit a Support Request

  • Create A Case

    Create a new support case for technical issues, product questions, or troubleshooting assistance.

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Phoenix users should be aware of this defect and the workaround if they <br> execute NCA (Noncompartmental Analysis) under the conditions described below.</p>\n<p>NCA Slopes Selector reverts to Best Fit for Numeric sort column that is declared as type Text <br> and uses scientific notation: When NCA sorting variables used in Main <br> mappings are defined as having data type 'Text' but contain only numeric values where some <br> have more than 8 digits (causing them to display in scientific notation), user-specified time <br> ranges on the Slope Selector or Slopes tab are not preserved and are replaced by Best-Fit when <br> NCA is re-executed. Note that this issue does not occur on the first execution of the NCA <br> object. 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